As are most these weeks lately, we had a dynamic experience this week.
We had light orders arrive. But, proceeded to make do with what we had.
Our La Conner store received a supply from Skagit County. Our team there worked hard vaccinating all day Tuesday.
This site joined Oak Harbor as a state approved Covid-19 vaccination site. Expect more local opportunities soon as direct shipments are forth coming. Stay tuned to email!
On Tuesday, we went onsite at a local assisted living facility to vaccinate staff and residents. Their national service failed to show as scheduled, so Island County sent us vaccine to get the job done.
Then a mini adventure.
There wasn’t as many residents available as originally scheduled. So, we had a little excess after. Problem is, after cracking a vial, the Moderna vaccine changes to a 6 hour expiration. Our staff worked hard to do ensure 40 doses didn’t expire and waste. They called people in close proximity to the store since we had an hour complete injections. Whew!
On Wednesday, we moved up appointments, in order, to go thru our small allocation for the week.
Island County Health Department expressed a desire in providing local access for South Whidbey residents — a sentiment we share! ICHD issued us vaccine for offering at our new Clinton location. We quickly and directly notified residents eligible for 1B with South Whidbey addresses. On Friday we stood up a vaccine clinic for the first of three consecutive business days, completing this Tuesday.
Clinton also received approval from the state. Shipments will be allocated directly on South Whidbey in the future.
Technology Developed & Deployed
As our experience grows, so do our adaptations. Delivering vaccine efficiently during this pandemic and its social distancing guidelines presents challenges.
With thousands successfully vaccinated, and many lessons learned, we worked to bring a new level of efficiency.
The bottleneck with our first clinics was at the entry and paperwork verification stations. Directing traffic required much repeating and strain on the vocal cords.
Now, all this is done with a little technology.
We developed a custom integration between our texting platform and internal secure team site (Microsoft Sharepoint).
The new procedure has customers send us a message upon arrival in the parking lot. This message creates an entry on our associates screen, where it preserves order. They can then validate appointments while customers wait in their car. When our associates assess enough spacing, they simply change a status on the page and a text summons patients into the verification line.
Our public phone numbers all accept text messages. So, upon arrival, customers text our keyword ‘AntiCovid’ and their full names to begin the process.
It worked great, and we are ready for bigger numbers as soon as vaccine arrives!
This post is on our new webpage. The old one finally gave way to traffic demands. We updated the name server entries Friday evening (the servers that tell browsers where to find a website at a particular address). If you had trouble accessing the site Friday, that would be the likely reason. If you are still having trouble, please power cycle your device and/or search google on how to flush dns.
We have combined the Island Drug and La Conner Drug sites into one. Both domain names now resolve to the same site. This will make it easier to keep the information current.
Let us know what you think!
Mass Vaccine Planning
We spent a little time discussing future options to bring ‘mass vaccine clinics’ to residents locally. Key players throughout the country worked on a plan for submission to state DOH showing people locally can pull it off. Basically, send people in county the vaccine, and we will work together to get it in arms efficiently.
We value being part of our incredible teams locally.
How do we put this delicately? Let’s go with not ideal.
Definitely unsurprising with all the news reports. But, we are not being issued sufficient supply to keep up with demand represented by appointments booked.
We will keep adjusting appointments to meet supply, while preserving everyones place in line.
Better yet, processeS.
We have made all our multiple filings to demonstrate demand and doses administered. Plus our inventory reporting. Even the newly added spots to report. For those keeping track, we now have three different places to report data, in addition to our internal pharmacy records.
Despite this, DOH still experiences challenges pulling data. We are actively working with them to ensure they understand how vaccine in our county is moving and being administered.
We will also be focusing our vaccinating efforts as early in the week as possible to ensure all reporting is posted by the time DOH looks to calculate the next weeks allocation.
Where to focus
We have had many discussions with DOH workers responsible for filling orders. They are putting in enormous efforts by all accounts.
The problem (and potential solution) lies with elected leaders. Particularly at the Governor level. DOH is provided allocation percentages. These percentages are woefully inadequate for our local communities.
We see ‘public-private partnerships’ and ‘mass vaccine clinic’ sites getting a lions share of the state allocation. By contrast, pharmacy and hospital percentages are both minimal. DOH staffers are left with trying to give multiple pharmacies across the state 100 or so doses each.
Pharmacies are the best access points for distribution — they are in every community. We are ready to continue vaccinating 500 or more people PER DAY PER LOCATION.
If you want to see these number locally, its time to get active.
Please be direct, but polite.
Our local residents shouldn’t have to continue watching supply allocations be concentrated in locales and with businesses out of area.
Advocate for a more equitable process that focuses on a providers ability to quickly vaccinate. As an example, businesses that have shown the capacity to do hundreds per day, like say your local pharmacy?
Why this matters
Our pharmacists have interacted with multiple seniors during vaccine appointments where it is their first trip out of the house in a full year. We need vaccine here to help people get back to living.